I am committed to providing the highest level of service and care to my clients. Please read the following policies and terms carefully. By booking an appointment with me, you agree to abide by these terms.

-Mandatory Consultations: All new clients are required to attend and actively participate in a 1-on-1 consultation session. This allows us to discuss goals, address any concerns, and establish clear boundaries for treatment. Consultations will always be free of charge, except for a $20 fee charged to the client's card on file when any of these three circumstances occur (1) client arrival later than 10 minutes after the scheduled appointment time, then services may be denied and the appointment will be marked as a no show (2) Late cancellation of the scheduled appointment defined as a cancellation within the 48 hours before the scheduled appointment (3) the client no shows the appointment.

-Card on File: To book an appointment, you must provide a valid credit/debit card. This card will be used for securing your booking and will only be charged in (1) the event of a cancellation/late fee. (2) Upon checkout you may choose between card on file or a different payment method if preferred.

-Manual Approval: All appointments are subject to manual approval. TS Joy Electrology will review each booking and reach out to address any concerns or discrepancies.

-Cancellation Fee: TS Joy Electrology charges a 30% cancellation fee on appointments when any of the following circumstances occur (1) client arrival later than 10 minutes after the scheduled appointment time, then services may be denied and the appointment will be marked as a no show (2) Late cancellation of the scheduled appointment defined as a cancellation within the 48 hours before the scheduled appointment (3) the client no shows the appointment.

-Proof of Age: Clients are required to provide a valid ID as proof of age.

-Minors: TS Joy Electrology does not perform electrolysis treatments on minors (anyone under the age of 18).

-Waivers: All clients must sign the necessary waivers provided during the consultation. Both the ID and signed waivers must be completed before any treatment can take place.

-Treatment Area Cleanliness: The treatment area is thoroughly cleaned between each client according to regulatory standards to ensure a hygienic environment.

-Sterilization of Instruments: All treatment tools and instruments are either single-use or sterilized in accordance with regulations to maintain the highest standards of cleanliness and safety.

-Data Protection: Your personal information (including ID and payment details) is handled with the utmost confidentiality and security.

-Medical History: All clients are obligated to inform me of any health conditions, allergies, medications, or recent/upcoming surgeries/invasive medical procedures prior to your appointment. Providing this information is crucial to ensuring your safety and can enhance the effectiveness of the treatment.

-Treatment Risks and Outcomes: While TS Joy Electrology strives to provide the best results, please be aware that outcomes can vary based on individual circumstances. Potential risks and expected outcomes will be discussed during your consultation.

-Emergency Contact: All clients are required to provide an emergency contact who will be contacted in the event of a medical emergency. TS Joy Electrology must be authorized to seek emergency medical treatment for all clients prior to treatment sessions. 

-Updates: TS Joy Electrology may make changes or updates to this policy. All clients and parties will be notified via given contact methods and are recommended to review the updated policies regularly.

-Listed Contraindications:

Definitive-

• Blood Thinning Medication

• Cochlear implants

• Dermatographia

• Hemophilia

• Keloid Scarring

• Pacemaker

• Pregnancy/Breast Feeding

• Recent Scar Tissue (in treatment area)

• Rosacea [active] (in treatment area)

• Skin Diseases/Disorders

• Sunburn (in treatment area)

Restrictive-

• Asthma/Respiratory Disorders

• Auditory Devices apart from Cochlear implants

• Circulatory Problems i.e. Phlebitis/Thrombosis (in treatment area)

• Dermabrasion (medical) within 6-12 months (in treatment area)

• Micro Dermabrasion within 4-6 weeks (in treatment area)

• Diabetes with GP permission

• Epilepsy with GP permission

• ‘General medication’

• Heart Conditions with GP permission

• Blood borne viruses

• High Blood Pressure with GP permission.

• Laser/IPL (recent treatment in area to be treated)

• Local Bruising/Swelling

• Loss of Tactile Sensation (in treatment area)

• History of Cancer – GP advice

• Lupus – GP permission

• Minors

• Metal plates/pins for galvanic & blend techniques – if on/near DC return path

• Skin Diseases/Disorders

• Steroids

• Swelling/Edema

• Tattoo (in treatment area)

• Pigment disorders

Note: The Oregon State Board of Electrologists and Body Art Practitioners prohibits the practice of electrolysis in nostrils and ear canals.

Thank you for Reading!

For any questions or concerns regarding these policies, or to reschedule or cancel your appointment, please contact Joy at:

- Phone: 503-504-2914

- Email: tsjoyelectrology@gmail.com